All orders at Zyvo are shipped directly from our Christchurch, New Zealand warehouse. We do NOT ship from overseas suppliers — this means faster delivery times, no customs delays, and no surprise import fees for you.
Certified Refurbished products have been professionally inspected, tested, and graded by our technicians to ensure they are fully functional.
Each refurbished item is clearly labelled with its condition grade and comes with a warranty so you can shop with confidence.
Yes — all products sold on Zyvo, new and certified refurbished, include a New Zealand warranty as specified on the product page and your invoice.
You also have additional protections under the Consumer Guarantees Act 1993.
. For more details, please checkout our Warranty Policy page.
We offer fast NZ-wide delivery, with overnight delivery available to most urban areas.
. Orders are usually dispatched within 1 business day
. Delivery times depend on your location — typically 1–3 business days
. Tracking information is emailed once your order is on its way
We accept returns for:
. Faulty items covered under warranty
. New products returned within 7 days (unused, in original packaging)
For details on how to return a product, please see our Refund & Returns Policy page.

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